Website Terms and Conditions

These Terms and Conditions ("Terms") govern access to and use of the WorldTransAir Platform, available at https://worldtransair.com ("Site") and related mobile applications and APIs (the "Platform").

The Platform is operated by ViaMobi LLP, 173 Muratbaev Street, Almaty 050000, Republic of Kazakhstan ("WTA", "we", "us").

By accessing or using the Platform, you confirm that you have read, understood, and agreed to these Terms and to our Privacy Policy, Cookie Policy (collectively, the "Policies"). The Policies form an integral part of these Terms and may be updated periodically; the current versions are available at https://worldtransair.com at any time.

If you act on behalf of a company, you represent that you are duly authorized to bind it.

Definitions:

• User / you: Any individual or entity accessing or using the Site (including Brokers, Shippers, Operators, and visitors).
• Operator: An aircraft owner/operator or air charter company listing or offering cargo charter capacity.
• Broker / Shipper: A User seeking to source and/or book capacity.
• Content: All data, listings, offers, text, graphics, documents, and materials on the Site.
• User Content: Any content (e.g., listings, availability, pricing, notes, files, messages, reviews) submitted or uploaded by a User.
• Transaction: Any charter or related service arranged between Users outside WTA (even if initiated on the Site).

WTA operates a technology and data platform enabling registered users to search, view, and submit charter requests or availability information relating to air-cargo operations (including full charters, empty legs, and shared space).

The Platform facilitates communication and matching between potential charter parties. However, all negotiations, contracting, and execution of transactions occur outside the Platform, directly between users. WTA is not an air carrier, charter broker, freight forwarder, escrow agent, or insurer, and is not a party to any agreement concluded between users.

WTA does not verify, endorse, or guarantee the accuracy, legality, or performance of any listing, offer, or contract arising from Platform use.

You must provide accurate registration information, maintain the confidentiality of your credentials, and remain responsible for all activity under your account.

The Platform may only be used for legitimate business purposes related to professional air cargo chartering.
You agree not to:

• violate any law (aviation, export, sanctions, anti-bribery, competition, data protection, consumer/cargo security);
• misrepresent availability, pricing, certifications, insurance, aircraft specs, payload, routes, permits, or timings;
• post unlawful, infringing, defamatory, obscene, or deceptive content;
• introduce malware, scrape or harvest data (except as permitted by our API terms), circumvent security, perform load or penetration testing without written consent, or interfere with the Site;
• reverse engineer, decompile, or attempt to access source code;
• spam, run promotions without consent, or mine other Users’ data;
• list services you are not authorized to provide or request services you do not intend to procure;
• use the Site for consumer passenger bookings.

We may monitor, remove, or restrict content or access at our sole discretion.

WTA reserves the right to suspend or terminate accounts for breach, misuse, or risk to Platform integrity.

Operators represent they are duly authorized, licensed, and insured to offer listed services. Brokers/Shippers represent they are authorized to request or procure services and to share required data.

All listings, requests, offers, and responses are user-generated and serve information and communication purposes only.

Such information does not constitute an offer, acceptance, or representation by WTA.

Users understand that:

• WTA does not participate in, mediate, or guarantee negotiations or contract formation;
• any agreements, payments, and operational arrangements are concluded outside the Platform under users’ own terms and risk;
• WTA does not store, monitor, or enforce off-platform contracts.

Users must conduct their own checks (operator certifications, insurance, safety programs, route/overflight/landing permits, customs, dangerous goods, embargoes, aircraft suitability, dimensions, payload, temperature control, handling equipment, ramp access, slot times, crew duty, etc.).

Where WTA facilitates payments, they are processed by independent third-party payment providers under their terms. WTA does not act as agent, trustee, or escrow, does not hold client funds for Users, and is not responsible for chargebacks, FX, bank fees, or taxes.

Prices are set by Operators/Brokers and not binding until the parties execute their own charter agreement. Users are solely responsible for all taxes, duties, surcharges, airport/handler fees, permits, and regulatory costs.

WTA does not collect or remit payments on behalf of any User and has no responsibility for unpaid amounts between Users.

Personal data are processed in accordance with our Privacy Policy, compliant with GDPR, CCPA, Kazakhstan Law No. 94-V and other relevant legislation.

• WTA acts as an independent data controller for Platform operations.
• Where you submit personal data of crew, clients, or counterparties, you confirm that you have a lawful basis to do so.
• WTA processes such data solely to operate and improve the Platform and communication functions.
• Non-essential cookies are activated only with your explicit consent through our cookie banner or consent interface.
• Where personal data are transferred internationally, WTA applies Standard Contractual Clauses (SCCs) and supplementary safeguards.

WTA does not access or monitor private off-platform negotiations beyond what is technically required for Platform operation.

In the event of a personal data breach affecting the Platform, WTA shall notify affected users without undue delay, in accordance with Articles 33–34 GDPR.

All rights in the Platform, including software, databases, interface design, and trademarks, belong to WTA or its licensors.

By posting or submitting content (such as listings or requests), you grant WTA a worldwide, non-exclusive, royalty-free, transferable, and sublicensable licence to use such content solely to operate and improve the Platform.

User Content must not infringe any third-party rights or applicable laws.

Feedback and suggestions may be freely used by WTA without attribution or compensation. The Site may read/write data to third-party systems via APIs or data feeds. Data can be delayed, incomplete, or inaccurate.

If you use our API, you must comply with API documentation, rate limits, security, privacy requirements, and may not cache or redistribute data except as permitted. We may modify or suspend API access at any time.

You and your affiliates confirm that you are not subject to sanctions or located in a sanctioned jurisdiction and that you comply with export-control, AML, and anti-bribery laws.

WTA may request that Users complete basic Know Your Customer (KYC) and compliance verification in order to meet sanctions, fraud-prevention, and risk-assessment requirements. For these purposes, WTA may ask Users to provide limited information and supporting documents (such as essential company details and identification of authorized representatives), and may use reputable third-party providers to assist with verification. KYC data is used solely to confirm identity and compliance status and is processed in accordance with our Privacy Policy and applicable data-protection laws. WTA may restrict or suspend access to certain Platform features if a User does not provide requested KYC information or if verification cannot be completed for compliance reasons.

The Platform is provided "as is" and "as available".

WTA makes no representations or warranties, express or implied, including regarding accuracy, completeness, merchantability, fitness for purpose, availability, or security.

WTA does not warrant that listings or requests are accurate or current, that any user will perform, or that communication or matching features will be error-free.

Use of the Platform is at your own risk.

The Platform may contain links or integrations to third-party sites or services. WTA is not responsible for their content, performance, or practices.

To the maximum extent permitted by law:

(a) WTA shall not be liable for indirect, incidental, consequential, exemplary, or punitive damages, or for lost profits, goodwill, or data; and

(b) WTA’s total aggregate liability for any claims shall not exceed the greater of USD 100 or the total Platform fees (if any) paid by you in the preceding six (6) months.

Some jurisdictions restrict limitations; in such cases, our liability is limited to the minimum extent permitted.

You agree to defend, indemnify, and hold harmless WTA, its affiliates, and their personnel from and against any claims, damages, or expenses arising out of your:

• use of the Platform or information obtained through it;
• off-platform agreements or transactions;
• User Content; or
• breach of these Terms, the Policies, or applicable law;
• violation of law or third-party rights;
• any alleged operational deficiencies, safety issues, cargo damage, delays, cancellations, or regulatory breaches by you or your counterparties.

WTA is not liable for delay or failure to perform due to events beyond its reasonable control, including but not limited to weather, war, terrorism, labor disputes, embargoes, sanctions changes, power/network failures, provider outages, or government actions.

WTA may modify these Terms at any time. Updates will be reflected in the "Last Updated" date. Continued use after changes constitutes acceptance.

WTA may suspend or discontinue access or features at its discretion.

These Terms are governed by the laws of the Republic of Kazakhstan.

Disputes not resolved amicably within 30 days shall be brought before the courts of Almaty, Kazakhstan (non-exclusive jurisdiction).

Nothing prevents WTA from seeking equitable or injunctive relief elsewhere.

Nothing in these Terms shall limit the mandatory rights of users located in the European Economic Area (EEA) under the EU GDPR or other applicable data-protection laws.

If you believe content infringes your rights, contact info@worldtransair.com with sufficient detail (including your contact information, the content URL, the rights allegedly infringed, and your good-faith statement). We may remove content or suspend accounts at our discretion.

info@worldtransair.com

ViaMobi LLP, 173 Muratbaev Street, Almaty 050000, Republic of Kazakhstan.